SD Audio Player FAQs

SD Audio Player FAQs

RealOne FAQs

Real Jukebox FAQs


SD Audio Player FAQs

  1. What is AAC ?

  2. Will my SD Audio Player skip like some portable CD players?

  3. How do I use the USB Reader/Writer?

  4. Can I use the PC Card Adapter to check out the SD Memory Card?

  5. What is the durability of SD Memory Cards?

  6. Is the USB Reader/Writer compatible with MultiMediaCard?

  7. Is the audio data recorded on SD Memory Cards compatible with other companies?

  8. Can other PC data be stored on SD Memory Cards?

  9. If a USB Reader/Writer and a PC Card adaptor are used at the same time, can RealOne Player record data onto both of them?

  10. "UNFORMAT" appears when I try to play with my SD Audio Player. What should I do?

  11. I'm not reading or writing to an SD Memory Card, but the USB Reader/Writer's access lamp is on and doesn't go out. What should I do?

  12. What is the difference between software and hardware?

  13. Can I use Panasonic RealJukebox with a Pentium 4 System?

  14. Can I use Panasonic RealJukebox with Windows 2000 or XP?

1. What is AAC ?
Advanced Audio Coding (AAC) is a new audio compression method that achieves CD-like sound quality at 128 Kbps. AAC is an application of MPEG2 technology (MPEG-2/Advanced Audio Coding [ISO/IEC standard 13818-7]) established in 1997. The sound quality is better than MP3 at the same compression bit rate. (This has been acknowledged by organizations such as BBC R&D, MIT Media Labs, the Communications Research Center in Canada and NHK in Japan.)

2. Will my SD Audio Player skip like some portable CD players?
SD Audio Players are solid-state devices, so they have no moving parts to skip or break down. SD Memory Card are non-volatile, which means they do not require power to retain the information stored on them.

3. How do I use the USB Reader/Writer?
Connect it through the USB port on your computer after installing the software. Once the software is installed correctly, insert your SD Memory Card into the USB Reader/Writer. Then you can check out music files to your SD Memory Card. For more information, see the instruction manual for Panasonic Media Manager.

4. Can I use the PC Card Adapter to check out the SD Memory Card?
Yes. However, a Secure Data-compatible PC Card Adapter must be used.

5. What is the durability of SD Memory Cards?
Rewrite ability: About 100,000 times Data storage: About 10 years Operating temperature: -25°C to 85°C Storage temperature: -40°C to 85°C

6. Is the USB Reader/Writer compatible with MultiMediaCard?
Yes, but secured (SDMI-compliant) data cannot be recorded on a MultiMediaCard.

7. Is the audio data recorded on SD Memory Cards compatible with other companies?
Audio data checked out to an SD Memory Card using RealOne Player can be played on other SD Audio Players.

8. Can other PC data be stored on SD Memory Cards?
Yes, but other PC data must not be stored in the "SD_Audio" folder.

9. If a USB Reader/Writer and a PC Card adaptor are used at the same time, can RealOne Player record data onto both of them?
No, a USB Reader/Writer and a PC Card adaptor can not be used at the same time.

10. "UNFORMAT" appears when I try to play with my SD Audio Player. What should I do?
Reformat entire card in RealOne Player. Be sure to check the data on the card carefully before doing this, though, and save any data you want to keep to your computer's hard disc.

11. I'm not reading or writing to an SD Memory Card, but the USB Reader/Writer's access lamp is on and doesn't go out. What should I do?
Right-click on the drive corresponding to the Reader/Writer in My Computer and select "Eject". It is possible that the card has been formatted with an incompatible file system so you should reformat it with RealOne Player. (Note that formatting the card erases all data on it. Check the data carefully and save to your hard disk if necessary.)

12. What is the difference between software and hardware?
Hardware is equipment such as your computer, its components, and your portable SD player. Software describes programs for your computer that help you run applications, like the RealJukebox or RealOne.

13. Can I use Panasonic RealJukebox with a Pentium 4 System?
Yes, however, if you have some problem with a Pentium 4 System, please download the patch file Pen4.exe.

14. Can I use Panasonic RealJukebox with Windows 2000 or XP?
You cannot install the RealJukebox software with some versions of the Panasonic Media Manager CD-ROM. Please download the patch file RJB_EU_SD75Xp.exe.

RealOne Player FAQs

  1. Can this RealOne Player be used in Windows XP?

  2. Is it possible to convert MP3 data to AAC data?

  3. Can WAVE files be used?

  4. How do I download music?

  5. How do I import downloaded music files into RealOne Player?

  6. Why do I hear tracks during recording, but not during playback?

  7. Why can't I burn certain file types onto my CD-R with RealOne Player?

  8. Is the RealOne Player software that is bundled with my SD Audio Player different from the RealOne Player software I downloaded from Real Networks site?

  9. Why should I register my RealOne Player?

  10. What should I do if I upgrade Windows?

  11. Can I use Windows Explorer to move audio data in my SD Memory Card?

  12. I couldn't check out music to my SD Memory Card even though it doesn't contain any audio data. Why is this so?

  13. Can RealOne Player make playlists for use on SD Memory Cards?

  14. Can I format my SD Memory Card with Explorer?

  15. In the Windows Me device manager, a "?" in a green circle is shown on "USB Mass Storage Device" under "Universal Serial Bus controllers". Does this indicate a problem?

  16. Formatting stops when I use Format Entire Card in RealOne player. What should I do?

  17. What are the system requirements for using RealOne Player for Panasonic?

  18. I cannot connect to the Auto Update Server using RealOne Player. What Should I do?

  19. Can I use contents that have been ripped with RealJukebox?

  20. How can I listen to WMA contents with SV-SD80?

  21. In order to update to RealOne, why was it necessary to install RealJukebox?

  22. I cannot transfer music to the SD card.

  23. If using the R/W that is included in the package with the SV-SD80, SV-SD50 or SV-AV10, will the device be recognized by WinME/Win2000/WinXP standard drivers?

1. Can this RealOne Player be used in Windows XP?
We have verified operation in Windows XP (Home Edition / Professional).

2. Is it possible to convert MP3 data to AAC data?
Yes.

3. Can WAVE files be used?
WAVE is convertible to either secured AAC or secured MP3 while recording to the SD Memory Card.

4. How do I download music?
Music can be downloaded from a number of different Websites. Each site will have its own procedure of how to download, so see the specific site for more information.

5. How do I import downloaded music files into RealOne Player?
Downloaded music files are saved in a folder on your hard drive (for example, C:/My Music). To import these songs, open the folder and drag them into RealOne Player.

6. Why do I hear tracks during recording, but not during playback?
If this happens, please check the volume control in Windows and your RealOne Player. If the volume is at an adequate level, then there may be a problem with your sound card. Please refer to your computer manual or manufacturer if you think this may be the problem.

7. Why can't I burn certain file types onto my CD-R with RealOne Player?
If this is happening, it could mean one of two things. First, it could be a file that RealOne Player is unable to transcode, such as A2b or Liquid Audio. Second, it could be that the file is recorded in mono, and RealOne Player will only burn tracks that are in stereo.

8. Is the RealOne Player software that is bundled with my SD Audio Player different from the RealOne Player software I downloaded from Real Networks site?
The RealOne Player that comes bundled with your SD Audio Player has some different components than the standard RealOne Player, allowing it to play the secure AAC format.

9. Why should I register my RealOne Player?
Registering your RealOne Player allows you to take advantage of product support and to receive information about the latest version of the software and other products.

10. What should I do if I upgrade Windows?
If you upgrade your version of Windows, you may need to reinstall the USB Reader/Writer driver.

11. Can I use Windows Explorer to move audio data in my SD Memory Card?
No. Audio data in your SD Memory Card is usually held in the "D" or "E" drive of your computer. Moving or changing any information in Windows Explorer could render your music unplayable.

12. I couldn't check out music to my SD Memory Card even though it doesn't contain any audio data. Why is this so?
Other PC data could be recorded in your SD Memory Card. Check the data on your SD Memory Card by using Windows Explorer and if you don't need it, reformat entire card in RealOne Player.

13. Can RealOne Player make playlists for use on SD Memory Cards?
No. The playlists you make with RealOne Player can only be used on a computer..

14. Can I format my SD Memory Card with Explorer?
Yes, you can. But to use the card with SD Audio Player, you must format entire card in RealOne Player. Be sure to check the data on the card carefully before doing this, though, and save any data you want to keep to your computer's hard disc.

15. In the Windows Me device manager, a "?" in a green circle is shown on "USB Mass Storage Device" under "Universal Serial Bus controllers". Does this indicate a problem?
No, the device is operating normally.

16. Formatting stops when I use Format Entire Card in RealOne player. What should I do?
Press the "Start" button again. Formatting will be performed correctly. (Be sure to format SD cards only with RealOne Player.)

17. What are the system requirements for using RealOne Player for Panasonic?
Operating System: Microsoft® Windows® 98(*), Windows® 98SE, Windows® Me , Windows® 2000 , Windows® XP

(*)You will need Internet Explorer 5.01 or later.

RealOne Player ™ for Panasonic cannot be used on Microsoft® Windows® 3.1, Windows® 95, Windows NT® and Macintosh®.

Correct operation cannot be guaranteed when used on Microsoft® Windows® 98, Windows® 98SE, Windows® Me or Windows® XP upgraded from Windows® 95/3.1.

Correct operation cannot be guaranteed when used on Microsoft® Windows® 2000 or Windows® XP upgraded from Windows NT®.

Operating System requirements apply to RealNetworks® products only. Third party plugins or add-ons may have different system requirements.

System Requirements for Windows® 98, Windows® 98SE, Windows® Me, Windows® 2000 (Professional)

Minimum System Recommended System
  • Pentium® 233MHz MMX® or equivalent CPU
  • 64MB RAM
  • Hard Disk Space: 100MB for software 200MB for music
  • CD-ROM Drive
  • 16 bit Sound card and speakers
  • 65,000-color video display card set to display
  • at 800x600(video)
  • Internet connection and web browser (Microsoft® Internet Explorer® 5.01 or later)
  • Pentium® II 333MHz or equivalent CPU
  • 64MB RAM
  • Hard Disk Space: 200MB for software 1GB for music
  • CD-ROM Drive that supports digital audio extraction
  • Full Duplex Sound card and speakers
  • 65,000-color video display card set display
  • at 800x600 (video)
  • Internet connection and web browser (Microsoft® Internet Explorer® 5.01 or later)


System Requirements for Windows® XP (Home Edition / Professional)

Minimum System Recommended System
  • Pentium® II 333MHz or equivalent CPU
  • 128MB RAM
  • Hard Disk Space: 100MB for software 200MB for music
  • CD-ROM Drive
  • 16 bit Sound card and speakers
  • 65,000-color video display card set to display
  • at 800x600 (video)
  • Internet connection and web browser (Microsoft® Internet Explorer® 5.01 or later)
  • Pentium® III 500MHz or equivalent CPU
  • 128MB RAM
  • Hard Disk Space: 200MB for software 1GB for music
  • CD-ROM Drive that supports digital audio extraction
  • Full Duplex Sound card and speakers
  • 65,000-color video display card set to display
  • at 800x600 (video)
  • Internet connection and web browser (Microsoft® Internet Explorer® 5.01 or later)

18. I cannot connect to the Auto Update Server using RealOne Player. What Should I do?
Please check that you are properly connected to the Internet. If you are connected via LAN, please check your Proxy settings. Proxy settings can be found at Tools -> Preferences -> Connection -> HTTP Proxy

19. Can I use contents that have been ripped with RealJukebox?
Yes, you can use all files you have ripped with RealJukebox.

20. How can I listen to WMA contents with SV-SD80?
You must update to RealOne. Click here for instructions and download. Please note that WMA content cannot be played on the SV-SD75/05 or SV-AV10..

21. In order to update to RealOne, why was it necessary to install RealJukebox?
It is necessary to install all Panasonic customized registry information.

22. I cannot transfer music to the SD card.
Protected WMA contents cannot be checked out. Use only non-protect WMA contents.

23. If using the R/W that is included in the package with the SV-SD80, SV-SD50 or SV-AV10, will the device be recognized by WinME/Win2000/WinXP standard drivers?
You can use it for a removable drive. But you have to install the USB Reader/Writer driver from the CD-ROM if you want to use it with RealOne Player.

Real Jukebox FAQs

  1. Can this RealJukebox be used in Windows XP?

  2. Is it possible to convert MP3 data to AAC data?

  3. Can WAVE files be used?

  4. How do I download music?

  5. How do I import downloaded music files into RealJukebox?

  6. Why do I hear tracks during recording, but not during playback?

  7. Why can't I burn certain file types onto my CD-R with RealJukebox?

  8. Is the RealJukebox software that is bundled with my SD Audio Player different from the RealJukebox software I downloaded from Real Networks site?

  9. Why should I register my RealJukebox?

  10. What should I do if I upgrade Windows?

  11. Can I use Windows Explorer to move audio data in my SD Memory Card?

  12. I couldn't check out music to my SD Memory Card even though it doesn't contain any audio data. Why is this so?

  13. Can RealJukebox make playlists for use on SD Memory Cards?

  14. Can I format my SD Memory Card with Explorer?

  15. In the Windows Me device manager, a "?" in a green circle is shown on "USB Mass Storage Device" under "Universal Serial Bus controllers". Does this indicate a problem?

  16. Formatting stops when I use Format Entire Card in RealJukebox. What should I do?

  17. What are the system requirements for using RealJukebox for Panasonic?

  18. How do I prevent RealJukebox from loading when Windows starts?

  19. What types of media does RealJukebox play?

  20. Why do some of my music files have an .rmx extension?

  21. In order to update to RealOne, why was it necessary to install RealJukebox?

  22. I cannot transfer music to the SD card.

  23. If using the R/W that came included in the package with the SV-SD80 or SV-AV10, will the device will be recognized by WinME/Win2000/WinXP standard drivers?

1. Can this RealJukebox be used in Windows XP?
We have verified operation in Windows XP (Home Edition / Professional).

2. Is it possible to convert MP3 data to AAC data?
Yes.

3. Can WAVE files be used?
WAVE is convertible to either secured AAC or secured MP3 while recording to the SD Memory Card.

4. How do I download music?
Music can be downloaded from a number of different Websites. Each site will have its own procedure of how to download, so see the specific site for more information.

5. How do I import downloaded music files into RealJukebox?
Downloaded music files are saved in a folder on your hard drive (for example, C:/My Music). To import these songs, open the folder and drag them into RealJukebox.

6. Why do I hear tracks during recording, but not during playback?
If this happens, please check the volume control in Windows and your RealJukebox. If the volume is at an adequate level, then there may be a problem with your sound card. Please refer to your computer manual or manufacturer if you think this may be the problem.

7. Why can't I burn certain file types onto my CD-R with RealJukebox?
If this is happening, it could mean one of two things. First, it could be a file that RealJukebox is unable to transcode, such as A2b or Liquid Audio. Second, it could be that the file is recorded in mono, and RealJukebox will only burn tracks that are in stereo.

8. Is the RealJukebox software that is bundled with my SD Audio Player different from the RealJukebox software I downloaded from Real Networks site?
The RealJukebox that comes bundled with your SD Audio Player has some different components than the standard RealJukebox, allowing it to play the secure AAC format.

9. Why should I register my RealJukebox?
Registering your RealJukebox allows you to take advantage of product support and to receive information about the latest version of the software and other products.

10. What should I do if I upgrade Windows?
If you upgrade your version of Windows, you may need to reinstall the USB Reader/Writer driver.

11. Can I use Windows Explorer to move audio data in my SD Memory Card?
No. Audio data in your SD Memory Card is usually held in the "D" or "E" drive of your computer. Moving or changing any information in Windows Explorer could render your music unplayable.

12. I couldn't check out music to my SD Memory Card even though it doesn't contain any audio data. Why is this so?
Other PC data could be recorded on your SD Memory Card. Check the data on your SD Memory Card by using Windows Explorer and if you don't need it, reformat entire card in RealJukebox.

13. Can RealJukebox make playlists for use on SD Memory Cards?
No. The playlists you make with RealJukebox can only be used on a computer.

14. Can I format my SD Memory Card with Explorer?
Yes, you can. But to use the card with SD Audio Player, you must format the entire card in RealJukebox. Be sure to check the data on the card carefully before doing this, though, and save any data you want to keep to your computer's hard disc.

15. In the Windows Me device manager, a "?" in a green circle is shown on "USB Mass Storage Device" under "Universal Serial Bus controllers". Does this indicate a problem?
No, the device is operating normally.

16. Formatting stops when I use Format Entire Card in RealJukebox. What should I do?
Press the "Start" button again. Formatting will be performed correctly. (Be sure to format SD cards only with RealJukebox Player.)

17. What are the system requirements for using RealJukebox for Panasonic?
Operating System: Microsoft® Windows® 98, Windows® 98SE, Windows® Me , Windows® 2000 , Windows® XP

RealJukebox for Panasonic cannot be used on Microsoft_ Windows_ 3.1, Windows_ 95, Windows NT_ and Macintosh_. Correct operation cannot be guaranteed when used on Microsoft_ Windows_ 98, Windows_ 98SE, Windows_ Me or Windows_ XP upgraded from Windows_ 95/3.1. Correct operation cannot be guaranteed when used on Microsoft_ Windows_ 2000 or Windows_ XP upgraded from Windows NT_. Operating System requirements apply to Real products only. Third party plugins or add-ons may have different system requirements.

Portions utilize Microsoft Windows Media Technologies. Copyright (c) 1999-2001 Microsoft Corporation. All Rights Reserved

System Requirements for Windows® 98, Windows® 98SE, Windows® Me, Windows® 2000 (Professional)

Minimum System Recommended System
  • Pentium® 233MHz MMX® or equivalent CPU
  • 64MB RAM
  • Hard Disk Space: 30MB for software 200MB for music
  • CD-ROM Drive
  • 16 bit Sound card and speakers
  • 16bit color video display card
  • Internet connection and web browser (Microsoft® Internet Explorer 5.01 or later)
  • Pentium® II 333MHz or equivalent CPU
  • 64MB RAM
  • Hard Disk Space: 30MB for software 1GB for music
  • CD-ROM Drive that supports digital audio extraction
  • Full Duplex Sound card and speakers
  • 16bit color video display card
  • Internet connection and web browser (Microsoft® Internet Explorer 5.01 or later)


System Requirements for Windows® XP (Home Edition / Professional)

Minimum System Recommended System
  • Pentium® II 333MHz or equivalent CPU
  • 128MB RAM
  • Hard Disk Space: 30MB for software 200MB for music
  • CD-ROM Drive
  • 16 bit Sound card and speakers
  • 16bit color video display card
  • Internet connection and web browser (Microsoft® Internet Explorer 5.01 or later)
  • Pentium® III 500MHz or equivalent CPU
  • 128MB RAM
  • Hard Disk Space: 30MB for software 1GB for music
  • CD-ROM Drive that supports digital audio extraction
  • Full Duplex Sound card and speakers
  • 16bit color video display card
  • Internet connection and web browser (Microsoft® Internet Explorer 5.01 or later)

18. How do I prevent RealJukebox from loading when Windows starts?
To do this, you must disable the RealJukebox StartCenter. This is found alongside your clock on your Windows start tray. Right click the RealJukebox logo and click "disable" when prompted.

19. What types of media does RealJukebox play?
RealJukebox can play music files in the following formats:

  • Real Audio G2 (.ram, .ra, .rm audio only)
  • Real Audio Secured (.rmx)
  • Real Audio Unsecured (.rmj)
  • MP3 files and playlists (.mp3, .pls, .m3u)
  • AT&T A2B (.mes)
  • Windows waveform (.wav)
  • Mjuice (.mjf)
  • Liquid Audio (.lqt)
  • AAC (The RealJukebox that comes bundled with your SD player has some different components than the standard RealJukebox, allowing it to play the secure AAC format.)

20. Why do some of my music files have an .rmx extension?
This means that your security function is on and the file cannot be played outside of your RealJukebox. To turn off the security function, click the Options menu and choose Preferences. Click the Encoding Options tab and click to clear the "Secure my Music Files when encoding" check box.

21. If using the R/W that came included in the package with the SV-SD80 or SV-AV10, will the device will be recognized by WinME/Win2000/WinXP standard drivers?
You can use it for a removable drive. But you have to install the USB Reader/Writer driver from the CD-ROM if you want to use it with RealJukebox.



 

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